1General conditions

1. Bookings
Landhoeve only takes bookings from persons 18 years and older.
We reserve the right to refuse a booking at any time – without giving reasons.

2. Group bookings
There may be special conditions such as group supervision,
while purpose and size of the group may result in a group not being accepted in certain cases.

3. Payment Terms
Upon reservation, we charge a 30% deposit.
The deposit must be paid within 24 hours, after which the booking is final.
No rights can be derived from a booking, which is not paid within these 24 hours.
If you have made a reservation with a third party, please contact them directly for terms and handling.

The balance of the booking amount is due 6 weeks prior to arrival.
If payment of invoiced amounts is not timely or incomplete, we will send a payment reminder.
If the amount is not in our possession within 7 days after sending the payment reminder, we will send a (final) payment reminder (reminder).
If the amount is not in our possession within 7 days of sending the final payment reminder (demand), we will unilaterally dissolve the agreement and will notify the guest.
A cancellation fee of 30% of the total trip price (equal to the deposit) will be withheld at that time, so that we suffer as little damage as possible from the cancelled booking.
If you have made a reservation with a third party, please contact them directly for terms and handling.

4. Cancellation Policy
We will only process a cancellation by email.
– Cancellation within 24 hours of booking entitles you to a full refund of the booking amount.
– If cancelled up to the 42nd day before the start of the stay, the cancellation fee is 30% of the travel sum.
– For cancellation from the 42nd day to the 28th day before the start of the stay, the cancellation fee is 60% of the travel sum.
– For cancellation from the 28th day to the first day of stay, the cancellation fee is 90% of the travel price.
– If cancelled on the first day of stay or later, the cancellation fee is 100% of the travel sum.
For cancellation conditions, the arrival day, as mentioned in the reservation confirmation, applies.
If you have made a reservation with a third party, please contact them directly for terms and handling.

In case of Covid-19 infection in the travel party:

Please contact us prior to arrival regarding your booking.
In the case of an infection in the travel party, you can change your booking to a later time, up to a maximum of 18 months after the original arrival date.

In case you want to rebook to a more expensive or cheaper period, the price difference will apply and the stay will be recalculated.
An official positive PCR test is required as proof to take advantage of this additional condition.

5. Liability
The use of the accommodation and facilities at the Landhoeve is entirely at the risk of the tenant and users.
We accept no liability for:
– theft, loss or damage of any kind during or as a result of the stay at our farm;
– the disabling or rendering inoperative of technical equipment and the failure or closure of facilities at the Landhoeve.
– More specifically, as far as Covid-19 is concerned, everyone bears their own responsibility in this and any consequences that Covid-19 may have are for their own account.

The renter and those accompanying him or her are jointly and severally liable for all loss and/or damage arising as a direct or indirect result of their stay, regardless of whether this was caused by acts or omissions of themselves or third parties who are on the Landhoeve due to their actions as well as of all damage caused by any animal and/or property in their possession.

Additional (cleaning) costs may be charged in case of improper use or improper abandonment of the accommodation, see also house rules.

6. House Rules Farm the Landhoeve

  • Arrival time 16:00 and departure time 10:00
  • Parking cars in the parking lot
  • It is strictly forbidden to enter the premises with a car due to small children.
  • Smoking is prohibited in all accommodations and indoor areas
  • It is not permitted to possess and/or use narcotics
  • It is mandatory to supervise children < 12 years old
  • Rest periods are between 10 p.m. and 7 a.m.
  • No sound equipment is allowed on the farm, including outside of rest periods
  • Visits are allowed, with more than 4 visitors only by arrangement
  • Parties or birthdays are only possible after consultation due to possible inconvenience to our other guests.
  • All accommodations are for recreational use only (tourist purposes) and therefore not intended as (temporary) business accommodation or temporary commuting!

Upon departure, we expect you to leave everything neat and clean:

  • Collect the bed linen (+ towels & kitchen linens) and put it in the designated laundry bag
  • Empty cold case (refrigerator) (and bring jars back to the store)
  • Clean up the dishes clean and dry
  • Bringing garbage (separated) to the waste site
  • Sweeping the floor
  • Anything that was not in the accommodation, return it to the store (buckets of eggs, dishes from e.g. breakfast basket etc.

In case of violation of the house rules and failure to follow instructions from employees of the Landhoeve, we may deny access to the premises without possibilities of refund.

6. Complaints
Despite all the care taken by our staff, it is possible that you may have a legitimate complaint.
You should make this complaint known on site so that we can do everything possible to resolve it.